Terms and Conditions

  • Home
  • Terms and Conditions
img

Terms and Conditions

Last Updated: February 2, 2026

1. Acceptance of Terms

By accessing and using OnSpotRescue services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Provided

OnSpotRescue provides 24/7 roadside assistance and doorstep vehicle services including but not limited to:

  • Flat tyre repair and replacement
  • Battery jumpstart services
  • Vehicle towing
  • Emergency fuel delivery
  • Key unlock assistance
  • Doorstep vehicle maintenance and repairs

3. Service Availability

Our services are available 24 hours a day, 7 days a week across Bangalore. Response times may vary based on location, traffic conditions, and service demand. We aim for an average response time of approximately 30 minutes but do not guarantee specific arrival times.

4. Pricing and Payment

All pricing is transparent and will be communicated to you before service begins. Payment can be made via cash, UPI, credit/debit cards, or digital wallets. Prices are subject to change, but you will be informed of the final cost before work commences.

5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate location and contact information
  • Ensuring vehicle accessibility for our technicians
  • Payment of service charges as agreed
  • Following safety instructions provided by our technicians

6. Limitation of Liability

OnSpotRescue shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability is limited to the service charges paid for the specific service rendered.

7. Cancellation Policy

You may cancel a service request before our technician arrives at your location. If cancellation occurs after dispatch, a cancellation fee may apply. No charges apply if cancellation is made before technician dispatch.

8. Modifications to Terms

OnSpotRescue reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

9. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

OnSpotRescue
Email: info@OnSpotRescue.com
Phone: +91 99452 63314
Address: 123, 1st Main, Koramangala, Bangalore, Karnataka, India 560034